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1. Were you able to get all the information related to the application submission/ approval, check list of documents to be submitted and fees to be paid on the online portal?*

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2. Were you aware of the timelines for the approval under the ORTPSA?*

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3. Were you provided the approval within the timelines prescribed under ORTPSA?*

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4. Were you able to submit the application and make payment online?*

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5. Were you able to track the status of application through the portal?*

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6. Were you able to download the final certificate through the online portal?*

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7. Was the online downloaded certificate accepted by all concerned authorities?*

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8. Were you able to complete the whole process from application submission, approval to downloading final approved certificate without visiting any office physically?*

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9. Have you felt the reform and are you satisfied with the reform implementation?*

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10. Any further suggestions /improvements on the system

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Odisha Motor Vehicle Department

6th Floor, Rajaswa Bhawan,

Chandini Chowk, Cuttack- 753002

91-671-2507042

91-671-2507238

ori-transportcomm@nic.in.

Visitor's No : 1231780

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